Yes, this can be normal during your first few hours on the platform while your AI agent sets up its parameters.
While most users see their first high-intent leads appear within minutes, a blank inbox typically means your settings are completely blocking the agent from gathering data.
Before changing anything, double-check that your setup is live:
Your LinkedIn account status is fully Connected.
Your Signal Agent is toggled to active.
You have selected at least one active intent signal in your campaign settings.
Your ICP profile targeting is too narrow
You've used "mandatory keywords" - The mandatory keywords are the strongest filter in the ICP, the agent will only add leads that have at least one mandatory keyword listed in their LinkedIn profile or company description
The 60-Second Diagnostic: Check the "Activity" tab
The fastest way to see exactly what your agent is doing behind the scenes is to check its automated activity log.
Head over to the "Activity" tab in your outreach agent.
Filter the actions to show only the "lead discovery" actions.
Check the performance of the signals to make sure there are plenty of profiles analyzed. If many profiles are analysed but none are added, it shows that the signal has plenty of profiles but none have matched the ICP.
If you see "0 leads found": Your agent is scanning LinkedIn, but your filtering rules are too restrictive for it to match anyone.
If you see no recent launches at all: Your agent is stalled. Double-check your account connection status.
If you see:
0 leads found → your targeting may be too narrow
Very few leads → consider broadening your signals or ICP
This is the fastest way to diagnose the issue.
How to Loosen Filters and Kickstart Lead Flow
If your insights show zero matches, your targeting or Ideal Customer Profile (ICP) parameters are likely too narrow. Adjust your settings using these tips to open up the volume:
Expand Your Signals: If you are only tracking a single, rare signal (like a highly specific competitor post), add broader intent layers like Profile Visits, Niche Content Engagement, or Company Followers.
Broaden Job Titles: Avoid overly restrictive strings. For example, instead of targeting only
"Senior Regional VP of Inside Mid-Market Sales", widen the net to include standard variations like"VP of Sales","Sales Director", or"Head of Sales".Increase Company Size Range: Ticking only a single tight bucket (like 11-50 employees) limits your volume. Expand the range to adjacent brackets (e.g., 11-200 employees) to give the agent more surface area.