The Billing tab, located under Account Settings, lets you manage your subscription, payment methods, and add-ons, as well as view your invoice history and credit usage.
To access it: click Settings → Account Settings → Billing.
1. Current Subscription
The Current subscription section shows the details of your active plan, including your billing period, next billing date, and payment method.
You can see:
Plan: Your current subscription plan, such as Growth Plan (Monthly)
Status: Indicates whether your subscription is currently Active
Billing period: Shows whether you're billed monthly, quarterly, or annually
Next billing date: The date when your next subscription payment will be charged
Payment method: Click Manage to view or update your payment method
Cancel plan: Use this option if you want to cancel your current subscription
2. Credits
The Credits section gives you an overview of your workspace's available and used credits.
It displays:
Credits remaining: The number of credits currently available in your workspace
Used this cycle: The number of credits you've used during the current billing cycle
Next refill: The number of credits that will be added automatically on your next billing date, along with the date of the refill
You can also click + Buy credits to purchase additional credits if you need more before your next refill.
Credit balance
Your credit balance is shared at the workspace level, meaning the available credits can be used by the users and features within that workspace according to the applicable credit usage rules.
3. Automatic Top-Up
The Automatic top-up feature allows you to automatically add credits to your workspace when your credit balance becomes low.
If the feature is disabled, you'll see Off next to Automatic top-up.
Click Set up to configure automatic top-ups.
This can be useful if you want to make sure your campaigns and other credit-based features continue running without interruption when your available credits are running low.
4. Changing Your Billing Period
Gojiberry offers discounts when you choose a longer billing period.
At the bottom of the Billing page, you'll see the available options:
Quarterly: Save 10%
Annual: Save 20%
Switching to a longer billing period can help reduce your overall subscription cost.
5. Managing Your Payment Method
Your current payment method is displayed under Payment Method.
Click Manage to access the available options for managing your payment details, such as updating your payment method.
6. Available Add-ons
The Add-ons section allows you to extend your Gojiberry workspace with additional agents, lead sources, or user seats. Add-ons are billed together with your subscription.
AI Outreach Agents
AI Outreach Agents
Allow you to add additional AI-powered outreach agents to your workspace.
Each agent includes:
1 LinkedIn account
1 Mailbox
1 Automated lead source
1 AI-personalized Campaign outreach agent
Price: $59/month per agent
Click + Add to add an AI Outreach Agent to your workspace.
Additional User / New Workspace Member
Additional User / New Workspace Member
Allows you to add another person to your Gojiberry workspace as a workspace member. Each member has their own Gojiberry account and can use the platform independently within the workspace.
An additional user includes:
Their own Gojiberry account
Their own AI Outreach Agents
Their own LinkedIn account
Their own mailbox
200 credits per month
Their own company information
Price: $99/month per additional user
Click + Add to purchase an additional user seat.
Add-ons Overview
Add-ons Overview
The following table provides a quick summary of the available Gojiberry add-ons, including what each add-on provides and its monthly cost.
Add-on | Description | Price |
AI Outreach Agents | Includes 1 LinkedIn account, 1 mailbox, 1 automated lead source, and up to ~900 contacts/month. | $59/month per agent |
Automated Lead Source (Signals & Lookalike) | Adds an extra automated lead source to an existing agent. Each agent includes 2 lead sources by default. | $29/month per source |
Additional User | Adds a new user to the same workspace, with their own agents, LinkedIn account, mailbox, 200 credits/month, and company information. | $99/month per user |
Credit Packs | One-time purchase of additional credits for email enrichment, instant AI agent launches, and other platform features. | Depends on the pack |
7. Billing History
The Billing History section allows you to manage and review your workspace's billing information and credit usage.
Invoice Email
Invoice Email
You can add an email address where your invoices will be sent. This makes it easier to keep track of your billing documents and ensure they are available to the appropriate person or team.
Invoices
Invoices
The Invoices section lists your complete billing history, showing for each entry:
The date
The amount (in USD)
The status
A download button (⬇️ icon) to retrieve the invoice PDF. The invoice details provide more information about the charge, including which service or subscription it relates to.
Credit Usage
Credit Usage
The Credits Usage section lets you track in detail how your credits have been spent. The table shows, for each transaction:
The date and time
The type of action (e.g. Phone enrichment, Email enrichment)
The number of credits deducted (or refunded, for example following a failed enrichment)
This gives you a clear view of exactly where your credits have gone and helps you spot any unusual activity.
Need Help?
If you run into any billing issues, a stuck subscription, or an invoice that looks incorrect, feel free to reach out to our Support team we'll be happy to help.☺️