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How to Use the “Send Email” Step in Campaigns

You can add a Send Email step to your LinkedIn + Email campaign to automatically send emails through your connected mailbox as part of your outreach sequence.


Step 1: Connect Your Email Account

Before using this feature, you'll need to connect your email account.

Prerequisite: LinkedIn + Email campaigns require both a connected LinkedIn account and a connected email account.

Go to Settings → Account Settings → Email Accounts. Click Connect Mailbox.

Select one of the following options:

  • Gmail / Google Workspace

  • Office 365 / Outlook

    Follow the authentication steps to connect your mailbox.

Note:

  • LinkedIn + Email campaigns use one email sender per campaign.


Step 2: Add the Send Email Step to Your Campaign

Once your mailbox is connected and your leads have valid email addresses:

Go to the Agents page. Open the Agent you'd like to edit:

Click the Campaign tab. Click Edit in the top-right corner:

Click Add Step. Select Send Email:

Click Save Changes:

By default, the Send Email step is configured with Gojiberry's AI Icebreaker Email template. You can keep this template, select a different AI template, or switch to Same email for everyone.

If you add additional Send Email steps to your campaign, Gojiberry will automatically use the AI Follow-up Email template by default for those new steps.


Step 3: Select an Email Sender

Go to the Agents page. Open the Agent you'd like to edit.

Click the Settings tab. Under Senders, click Select an email sender for this campaign.

Choose one of your connected mailboxes.


Step 4: Configure the Delay

After adding the Send Email step, configure the delay to determine how many days Gojiberry should wait before sending the email.

The delay is always calculated from the previous step in your campaign. For example, if the delay is set to 3 days, the email will be sent 3 days after the previous step has been completed.

💡 Tip: If you're using a LinkedIn + Email campaign, you can also enable Email Fallback from the Settings tab. If a prospect doesn't accept your LinkedIn invitation after the number of days you specify, Gojiberry can automatically continue the outreach by email instead.


Step 5: Enrich Your Leads with Email Addresses

When leads reach an email step in your outreach campaign, their email addresses are automatically enriched. This means Gojiberry will search for the lead's email address, so the email can be sent successfully.

Email enrichment is fully automated and requires no action from you. The process costs 1 credit for each email address successfully found. The Standard subscription includes 100 enrichment credits per month, and if you need additional credits, you can purchase an add-on.

If you prefer, you can also enrich leads manually using one of the following methods:

  • Option 1: Enrich Leads from Your Campaign

You can enrich leads directly from your contacts or leads page by clicking the enrich button.

  • Option 2: Enable Automatic Email Enrichment

To automatically enrich all future leads with email addresses:

Settings → Account Settings → Workspace → Auto-enrich email addresses

Important: This option only enriches newly discovered leads. It does not enrich leads that already exist in your workspace.


Important

  • The Send Email step is optional.

  • If you don't plan to send emails right away, make sure to remove the Send Email step from your campaign. Otherwise, contacts may reach that step without a valid email address, which can prevent the campaign from progressing.

  • Make sure you've selected an email sender before launching your campaign.

  • You can add multiple Send Email steps to the same campaign if you'd like to include emails at different stages of your outreach sequence.


Optional: Use a Done-for-You Mailbox

Don't have a dedicated email account for outreach? Gojiberry also offers a Done-for-You Mailbox.

This option includes:

  • A custom domain

  • A Gmail / Google Workspace mailbox

  • Domain and mailbox setup

  • Authentication records (SPF, DKIM, and DMARC)

  • Technical configuration for outreach

  • Email warm-up

This is a great option if you'd like Gojiberry to handle all the technical setup for you, allowing you to focus on your outreach instead.

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