AI Draft Reply automatically drafts a response to every incoming message from your leads. Nothing is ever sent without your approval.
Where to find it?
Go to your Agent > Settings--> Sender Name --> Settings & Limits, and enable the AI draft reply checkbox.
How it works?
Once enabled, the AI drafts a reply for every incoming message from a prospect. The draft appear, ready for you to review, edit, and send. No reply is sent automatically, you stay fully in control of what goes out.
Optional settings
Calendar link – Add a scheduling link (e.g. Calendly). When relevant, the AI can include it in a drafted reply to help move interested leads toward booking a meeting.
AI reply instructions – Optional custom instructions (up to 500 characters) that guide the tone of the draft, what product or service to mention, and when to suggest a meeting.
Example: "Keep replies short and friendly. If someone shows interest, invite them to book a demo and include the calendar link."
Why it matters?
Replying quickly to interested leads matters, but writing every reply from scratch takes time. AI Draft Reply gives you a ready to go response the moment a prospect messages back, so you can review and send in seconds instead of starting from a blank page.
Need Help?
If you have questions along the way, reach out to our Support Team, we're happy to help.